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OHQ's records are adequate proof of a charge that is payable unless they are shown to be incorrect. Customer will certainly utilize its practical endeavours to alert OHQ of any billing conflict within fourteen (14) days of invoice of a billing, complying with the procedure detailed in Section 15. If Client disputes a billing, the invoice must continue to be paid promptly nevertheless OHQ will certainly credit or refund Customer if it is later reasonably determined by OHQ or pursuant to the dispute resolution process outlined in Area 15 that the billing was inaccurate and the Client is qualified to a debt or refund.

Such modifications might consist of, without limitation, adjustments to the quantities of the Membership Charges or Use Charges for OHQ Paid Providers, changes to the usage allocations included in the Pricing Strategies, and discontinuation of Pricing Plans. (a) Each such alteration will certainly take effect after practical advancement created notification is supplied to Client (as an example, by being uploaded to the OHQ Website), other than that any type of such alteration that influences a Selected Paid Service will relate to Consumer starting at the beginning of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ gives notification of such revision to Consumer in conformity with Area 16.8.

If Client does not end its use any afflicted Selected Paid Solution prior to the reliable day of such modification, Consumer will certainly be deemed to have actually concurred to such modification with respect to such Selected Paid Service. (b) If a Rates Plan picked by Client is ceased, OHQ will give Customer with reasonable advancement notification of no much less than thirty (30) days and Client will be given the option of choosing a new Rates Plan from then-current rates strategies supplied by OHQ.

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For avoidance of uncertainty, this paragraph does not apply to changes to the Catalog, which are dealt with in Section 7 (alice virtual receptionist).1. Customer represents that all info supplied by Customer and its customers to OHQ (consisting of, without restriction, all contact information and info relating to Customer's Bank card) is accurate, updated and complete at the time it is offered to OHQ

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Consumer must in all times abide by all laws, policies, requirements and codes appropriate in link with its use OHQ Offerings and the Client's supply of its product and solutions to its callers. Customer will certainly not utilize any type of OHQ Offerings to participate in, or to motivate or aid others to involve in, any prohibited or fraudulent tasks.

If a brand-new Paid Service Term begins earlier than three (3) days after such e-mail is sent out, Customer will certainly sustain the applicable Registration Fee for the brand-new Paid Service Term (the ""). The reliable date of such discontinuation will be either (i) the Requested Discontinuation Date, or needs to Customer not mention an Asked for Discontinuation Date, (ii) the last day of the Final Paid Service Term.

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Where Customer terminates according to this Area 10.1(b): (i). The Subscription Fees that have been pre-paid will be kept and the OHQ Offerings offered to Client until the last day of the Final Paid Service Term (subject to reinstatement costs under provision 10.3(e)) and the unused balance of the Prepaid Use Credit rating will certainly be retained by OHQ for future use by Client if Customer determines to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Adhering to termination of any kind of OHQ Service, OHQ will not be accountable whatsoever for responding to calls, taking or delivering messages, or executing any kind of various other activities in connection with such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ may end Client's Account and Customer's accessibility to the Account.

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(e) Adhering to discontinuation of any type of OHQ Solutions, OHQ will have no commitment to renew or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to restore or otherwise recommence an ended OHQ Services, OHQ might need that Customer pay a reinstatement charge of $30 (to cover OHQ's practical prices in refining the reinstatement) Details collected by OHQ from Customer and its customers may be used, revealed and shared by OHQ in accordance with OHQ's personal privacy policy as readily available on the OHQ Internet Site ("") and as might be changed from time to time.

The Controller hereby assigns the Processor with respect to processing tasks embarked on throughout the stipulation of receptionist services. OHQ and Client recognize and concur that the Cpu undergoes the adhering to responsibilities: The Cpu will conform with the pertinent Data Security Rules and should: (a) just act upon the written guidelines of the Controller and make certain those acting under their authority do the very same; (b) make certain that people refining the data go through a duty of self-confidence; (c) use its best efforts to guard and protect all individual information from unauthorised or unlawful handling, consisting of (however not restricted to) unintended loss, destruction or damage; (d) guarantee that all handling fulfills the demands of the GDPR and associated Data Security Laws; (e) guarantee that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous permission of the Controller; notify the Controller of any kind of desired adjustments worrying Sub-Processors; they execute a composed contract including the very same information protection responsibilities as laid out in these Terms; recognize that any failing for the Sub-processor to adhere to the Data Security Rule, the Processor continues to be totally reliant the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in providing subject accessibility and permitting data based on exercise their rights under the Data Protection Laws.

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The Controller will accomplish adequate and proper onboarding and due diligence look for all Processors, with a complete evaluation of the compulsory Information Protection Regulation demands. The Controller shall validate that the Processor has sufficient and documented processes for data breaches, information retention and data transfers in location. The Controller shall acquire proof from the Processor as to the: (a) confirmation and reliability of the workers used by the Cpu; (b) any kind of certifications, certifications and plans as referred to in the onboarding process; (c) technical and functional steps used in protecting the Personal Data; and (d) procedures in position for permitting information subjects to exercise their rights, consisting of (however not restricted to), subject access demands, erasure & correction procedures and restriction of handling actions.